Product Quality Guarantee

At The Outdoor Shoppe, we guarantee the quality of our products to ensure customer satisfaction. All items are accompanied by a manufacturer's warranty; feel free to contact us for specific warranty information.

Concerned about product damage? Please inspect the packaging of your items upon arrival. If you observe any damage, including damage to the box, kindly make a note of it when signing for delivery. If you're unable to open the package during delivery but suspect damage, indicate "suspect damage" on the delivery receipt. In the event that your item(s) arrive damaged, promptly send photos to support@theoutdoorshoppe.com, and we will promptly process a replacement or refund, usually within 1 business day.